Shipping & Returns
SHIPPING & RETURNS
Currently in-stock orders will ship out in 3-5 business days. Out of stock items may take 3-6 weeks to ship.
We ship orders to all EEU countries, US states and territories, and most international countries and regions. For more information, please email us at grace@aramaicyeshua.store. Please note: Duties and taxes assessed by customs are the responsibility of the customer.
INTERNATIONAL SHIPPING – Covid-19 update
For All International Shipping beyond EEU
Thank you for your understanding that the Covid-19 crisis has caused extreme shipping delays and missing packages with overseas shipping option. Please Note: An international order may be subject to import duties and taxes, which are assessed during customs clearance in your country. These import charges are completely separate from your jewelry order and we have no way to predict or control any import fees that are incurred following your purchase.
| SHIPPING REGION/METHOD | ESTIMATED DELIVERY TIME | PRICE |
|---|---|---|
| Orders within NL PostNL withdoor-to-door track & trace | 2- 5 business days | FREE |
| EEU orders PostNL with door-to-door track & trace | 3-10 business days | FREE |
| International shipping (USA, CAN) DHL withdoor-to-door track & trace Priority Shipping | 3-6 business days (time does not include time in customs which we cannot predict) | € 39,50 |
| International shipping (AUSTRALIA) DHL with door-to-door track & trace Priority Shipping | 3-6 business days (time does not include time in customs which we cannot predict) | € 49,50 |
| International shipping DHL with door-to-door track & trace Priority Shipping | 3-6 business days (time does not include time in customs which we cannot predict) | For orders over € 200 € 20,00 |
| International shipping (all other regions) DHL with door-to-door track & trace Priority Shipping | Please contact us for more information at grace@aramaicyeshua.store | |
| International shipping (USA, CAN, all other regions) PostNL without track & trace | 10 - 20 business days (time does not include time in customs which we cannot predict) | FREE |
| International shipping (USA, CAN, all other regions) PostNL with general track & trace | 10 - 20 business days (time does not include time in customs which we cannot predict) | € 7,00 |
SHIPPING STATUS
As soon as your order has shipped you will receive an email notification with your tracking number from grace@aramaicyeshua.store If you don't see this email and wish to track your package, please try checking your spam folder or email us with your order number.
It is also important to note that International packages cannot be expedited. Depending on your country, customs may hold on to your package for clearance, and these times are unpredictable and shipping carriers are unable to provide information in regards to how long clearance will take. Note: An international order may be subject to import duties and taxes, which are assessed during customs clearance in your country. These import charges are completely separate from your jewelry order and we have no way to predict or control any import fees that are incurred following your purchase.
RETURNS AND EXCHANGES
We accept returns and exchanges received within 10 days.
Your purchase will be refunded in the full amount, minus shipping costs, as long as merchandise is returned in its original condition with packaging. If you wish to return an item please email grace@aramaicyeshua.store for instructions. In your email please include your original order number. Customers will be responsible for return shipping costs.
Exchanges for different sizes or items are accepted as long as merchandise is returned in its original condition with packaging. If you wish to make an exchange, please email grace@aramaicyeshua.store for instructions. In your email please include your original order number, and desired exchange item and/or size with shipping address confirmation. Customers will be responsible for shipping costs to exchange an item.
As soon as we receive your original item we will ship your exchange item with a confirmation email. If we receive an item with visible signs of wear, we will be unable to accept it for a return or exchange. If you have any questions at all we are happy to assist you. Please email customer service grace@aramaicyeshua.store and we will do our best to assist you in 24-48 hours during normal business hours.